No. Outreach is a sales-engagement platform that sits on top of a CRM you already pay for, typically Salesforce or HubSpot. It has no system of record of its own.

Comparison · updated 2026-09-26

Outbound vs. Outreach

Q: Can I get Outreach pricing without a sales call?

No. All packages are quote-only; Outreach's own pricing page states every package requires contacting them for a custom quote, with spend on top of seats via an AI-credit consumption model.

Every claim below traces to Outreach's own pricing page, checked 2026-09-08. Outreach isn't a CRM; it's a sales-engagement layer that requires one underneath it, which changes the real price comparison.

Source: outreach.ai/pricing (outreach.io now redirects here).

The one thing to know

Outreach is a second subscription on top of a CRM. Outbound is the whole thing.

Outreach has no system of record of its own: its own pricing page names no dollar figures, only four "Amplify" packages differentiated by AI-credit allotment, and every quote is custom. Whatever you pay Outreach is in addition to Salesforce or HubSpot, which you're already paying for. Outbound is the CRM and the dialer, one price, published: a free CRM-only tier, then $55 to $190 per seat per month with the dialer built in.

Feature by feature

✓ full · ◐ partial / gated / unpublished · ✕ not offered

Outbound	Outreach	Feature
✓	✕ not a CRMrequires Salesforce/HubSpot underneath, priced separately	Is it a CRM (contacts, pipeline, deals)
✓ built in, every paid tier	✓"Outreach Voice Integrated Dialer": on Essentials/Plus/Pro, not uniformly	Native dialer
✓ 1→3→5 (Beta)	✕ not published on the pricing page	Parallel dialing
✓ published, free CRM tier; CRM $55 to $190, dialer $19 to $150, per seat per month	✕ quote-only, no dollar figures at all	Public pricing
✓ predictable, seat-based	◐seats + AI-credit consumption; spend is non-deterministic month to month	Predictable monthly cost
✓ self-serve, no sales call	✕ every package requires contacting sales	Sign up without a sales call
✕ not built	◐"Custom Reports & Layouts": reads as layout/filter config, not a query builder	Self-serve custom report builder
✕ not built	◐Amplify Pro only, the top package. Not on Essentials/Core/Plus.	Sales forecasting
✕ not built	✓published caps: 5/5/10/20 custom objects by package	Custom fields / custom objects
◐ read API on CRM Basic, full on CRM Pro and Enterprise; none on dialer tiers	✓"Reporting via API," 250K to 1M calls/package	Data export / reporting API

Where we're behind, plainly: Outreach's sequencing and pipeline-analytics depth is real, and its custom-object limits are the most transparently published of any quote-only vendor we've reviewed. If you're running a 50-rep enterprise motion that needs that depth, Outreach earns it. The catch for a small team: forecasting only exists on the top package, and every dollar of it stacks on top of a CRM you're paying for separately.

Questions we'd ask if we were you

Is Outreach a CRM?

No. It's a sales-engagement platform on top of a CRM you already pay for: Salesforce or HubSpot. It has no system of record of its own.

Can I get Outreach pricing without a sales call?

No. Every package is quote-only, with spend on top of seats via an AI-credit consumption model; no dollar figures are published anywhere.

Does Outreach's cheapest package include forecasting?

No. AI Forecast Projection, Scenario Planner, and Territory Management are listed only on the top package, Amplify Pro.