Outbound for Chrome
Power dialer inside your CRM
What exactly is Outbound for Chrome?
A power dialer that lives in a side panel inside the CRM you already use, with smart scoring from Pro up. Calls, dispositions, and notes write straight back into HubSpot or Salesloft; your team never learns a new tool.
What's the difference between sequential and parallel dialing?
Sequential dialing (Lite) places one call at a time and auto-advances to the next contact the moment you wrap: hands-free list dialing at a human pace. Parallel dialing rings 2 numbers at once on Starter, 3 on Pro, and 5 on Teams and Enterprise: machine detection clears the voicemails and robot screens, and you're bridged only when a live person answers.
Which CRMs does it work with?
Every tier writes back to every CRM we support: HubSpot, Salesloft, and Salesforce (via Connected App). No CRM gating by price.
Do I need new phone numbers?
Each rep gets a dedicated line, provisioned in a click at carrier cost; it's the caller ID for calls and the number for texting. No setup fees.
What happens when a voicemail answers?
Machine detection leaves your pre-recorded message and moves on without you hearing a beep. Robot call-screens get answered with your recorded intro, and you're only pulled in for humans.
Is there a trial or a contract?
Every self-serve dialer plan starts with a 3-day free trial (the CRM comes with a 7-day free trial of Pro), and every tier is month-to-month: no annual contract, cancel anytime.
Outbound CRM
Full CRM with dialer built in
What's included in the CRM?
Contacts, accounts, pipeline, activities, the power dialer, follow-ups that write to your real calendar, 1:1 texting, reports, and call recording, which is opt-in on every plan that dials on an Outbound line: one tool, one login.
Can I dial sequentially, or only in parallel?
Both. Work a curated list one call at a time with auto-advance (sequential), or open up to 5 parallel lines where machine detection handles the voicemails and you only talk to humans. Basic runs 3 parallel lines; Pro and Enterprise run 5.
How fast can I get my contacts in?
Drop in a spreadsheet and you're dialing the same morning; the import auto-detects your columns. Enterprise includes hands-on migration help.
What is the Connect Score?
A ranking of who's most likely to answer right now, learned from when your own contacts actually pick up, not a generic best-times chart. Your call list reorders itself as the day moves.
How does texting work?
One-to-one texting from your dedicated number, carrier-registered, with STOP honored automatically and sends limited to the recipient's daytime hours. No bulk blasts, by design.
Is there really a free tier?
Yes: the basic CRM is free for organizing contacts and pipeline, with no dialer or phone line. Dialing inside the CRM starts on Starter at $55/seat; the Chrome extension dialer starts on Lite at $19/seat, with a 3-day free trial when you sign up from the extension.