Every claim below traces to CallCloud's own pricing and product pages, checked 2026-09-08. Where we're behind, we say so; the point of this page is to be the one you can actually trust.
Sources cited inline · full research available on request · nothing here characterizes CallCloud beyond what their own pages state.
CallCloud splits into two separate products. Outbound doesn't.
✓ full · ◐ partial / beta / add-on · – not offered or not published
| Outbound | CallCloud | Feature |
|---|---|---|
| ✓ | ✓ | Sequential auto-dial inside your CRM |
| ✓ BETA2 lines Starter, 3 Pro, 5 Teams | ◐separate $125 app, not an overlay | Parallel dialing (5 lines) |
| ✓ | ◐extension: Salesloft/Outreach/HubSpot only | Runs inside Salesforce (as an overlay) |
| ✓ | –not on any CallCloud product | Runs inside Microsoft Dynamics |
| ✓ | ◐Web Dialer only, not the extension | Runs inside Zoho CRM |
| ✓ | ◐"coming soon" on their Web Dialer | Works with Outreach + Salesforce in one product |
| ✓ | ◐advisory verdict, never blocks the bridge | Answering-machine detection |
| ✓ | –deliberately not offered, by their own design | Voicemail drop |
| ◐call recording is opt-in on every plan that dials on an Outbound line; AI summaries are on our roadmap | ✓ | Call recording + AI summaries |
| ✓3 days free, in-app; dialer starts at $19/seat/mo | ◐paid trial only | Free trial |
| ✓ | ✓ | Month-to-month, no annual contract |
| –measured internally, not yet published | ✓fleet metrics published Sept 2026 | Public connect-speed data |
| –no API access on self-serve dialer plans today | ✓public no-auth OpenAPI + MCP | Public developer API |
CallCloud's own pricing page, and ours, both checked 2026-09-08.
Lite at $19/seat/mo gives you one sequential line on Outbound's own number, dialed from a side panel inside your CRM, with writeback (it can also auto-advance your CRM's built-in dialer). Starter, Pro, and Teams ($45 to $150/seat/mo) add 2, 3, and 5 parallel lines (Beta). Machine detection is on every tier. 3-day free trial, month-to-month throughout; Teams needs 2 seats.
$60/seat/mo for the sequential Chrome extension. Parallel dialing requires their separate $125/seat/mo Web Dialer: a second product, a second bill, and no CRM overlay for it. No published free tier.