Comparison · updated 2026-09-09

Outbound vs. Orum — the honest version

Q: What is Orum's seat minimum?

Nine seats, stated on Orum's own pricing page as "Minimum 9-Seat." A team smaller than that cannot buy Orum at all, regardless of budget.

Q: Does Orum have a Chrome extension that dials?

No. Orum has no dialer extension in the Chrome Web Store. The only Orum-affiliated extension is "Scout by Orum," a data-enrichment tool with 8 installs — not a dialer.

Q: How far back can I pull Orum's call reports?

90 days. Orum's own support documentation states the maximum time period for pulling up analytics or call history is capped at three months.

Every claim below traces to Orum's own pricing page and support documentation, checked 2026-09-08. Orum is a strong product for teams that clear its floor — the floor itself is the story.

Sources cited inline · nothing here characterizes Orum beyond what their own pages and support docs state.

The one thing to know

Orum's own pricing page states a 9-seat minimum. A 5-person team can't buy it — at any price.

Not "we think it's expensive for small teams" — Orum's own pricing page literally reads "Minimum 9-Seat." If your calling floor is under nine people, there's no version of Orum you can purchase, full stop. Add a 9-seat minimum, annual-only billing, and a demo-gated signup, and Orum simply isn't available to most of the teams that would otherwise want a parallel dialer. Outbound has no seat minimum, is self-serve today, and starts free.

Feature by feature

✓ full · ◐ partial / gated / add-on · — not offered or not published

Outbound	Orum	Feature
✓ 1 seat	— 9-seat minimumvendor-published, not a rumor	Can a 5-person team actually buy it
✓	—no dialer extension exists; "Scout by Orum" is a data-enrichment sidecar, 8 installs	Chrome extension that dials inside your CRM
✓ self-serve, today	—demo-gated, no self-serve path published	Sign up without a sales call
✓ 1→3→5	✓up to 10 — highest published count of any vendor we've reviewed	Parallel dialing (Beta on Outbound)
✓ advisory, never gates	✓4-way human/screener/voicemail/dial-tree classifier, 20+ languages — the heaviest detection stack we found	Answering-machine detection
✓	✓	Voicemail drop
✓ 14→180 days, unlimited at top tier	— hard 90-day ceilingvendor-published: "maximum time period... capped at 3 months"	Historical report lookback
—Connect Score ranks who to call, not call quality	✓admin-built rubric; honestly caveats unscoreable calls as N/A rather than claiming 100%	Rubric-based call-quality scoring
✓ included, tier-gated	◐AI Scorecards = Ascend plans only; Coaching Portal = separate add-on	Manager coaching dashboard
✓ published, from $0	—quote-only	Public pricing

Price by price

Orum publishes no dollar prices — only the seat floor. Checked 2026-09-08.

Outbound

$0→$45→$70

Free tier runs your CRM's own dialer at no cost — forever. No seat minimum. Self-serve, month-to-month, starting today.

Orum

9 seatsminimum

"Orum's pricing is based on package type and number of users... fill out the form." No dollar figure published anywhere, at any team size. Billed annually per Orum's own homepage.

Questions we'd ask if we were you

What is Orum's seat minimum?

Nine seats, stated on their own pricing page as "Minimum 9-Seat." A team smaller than that can't buy Orum at any price.

Does Orum have a Chrome extension that dials?

No. The only Orum-affiliated extension is "Scout by Orum," a data-enrichment tool with 8 installs — not a dialer.

How far back can I pull Orum's call reports?

90 days. Their own support docs state the maximum lookback for analytics or call history is capped at three months.